How long does it take to create my Jelly Kvlt gear?
At Jelly Kvlt, each item is handcrafted and printed on demand to ensure it's as unique as the person wearing it. Our meticulous cosmic creation process typically takes 2-7 business days to complete, with most orders ready to ship within 4 business days. We take pride in ensuring that every piece is crafted with care, bringing your chosen design to life with stellar precision.

Once your custom-made item has been crafted, it will begin its interstellar journey to you. Delivery times depend on your location:

• Europe: Glide through the galaxy in 3-10 business days.
• USA: Meteoric delivery in 3-5 business days.
• United Kingdom: Navigate the nebulae in 8-12 business days.
• Canada: Cosmic journey of 6-15 business days.
• Australia: Stellar travel in 10-15 business days.
• Worldwide: Universal exploration in 10-20 business days.

While we aim for light-speed delivery, interstellar anomalies can sometimes cause delays. Factors like customs, busy postal networks, and unforeseen events (especially during the holiday season) can extend shipping times. We appreciate your patience as we navigate these cosmic challenges.

To receive your Jelly Kvlt order in time for Christmas, we recommend placing your order by November 30, 2024. Each of our unique creations is made to order and requires production and shipping time. Please plan accordingly to ensure timely delivery for the holiday season.

Holiday Season Notice: During the holiday season, the cosmic shipping lanes get particularly busy. Please allow for extra time for your order to arrive due to increased volumes. Rest assured, we are working with the forces of the universe to get your order to you as quickly as possible.

At Jelly Kvlt, sustainability is at the heart of our mission. We’ve partnered with trusted eco-conscious suppliers to ensure that every package reflects our commitment to the environment while protecting your cosmic treasures.

Eco-Friendly Packaging Materials:

• Most of our packaging is made from post-consumer recycled (PCR) plastics, which include materials like shopping bags and wrapping films.
• For single-item shipments, we use PCR plastic mailers, while multiple items are securely grouped in clear inner bags made with at least 30% PCR plastic.
• Larger items and oversized orders are packaged in durable cardboard boxes, which are recyclable.

Regional Innovations:

• Orders fulfilled in Australia come in compostable eco-mailers, complete with detailed instructions for responsible disposal.
• In regions like Japan and China, products are packaged in minimalistic plastic mailers to ensure secure delivery while minimizing waste.

Protective Measures:
To safeguard your Jelly Kvlt items, additional protective layers like tissue paper, foam pouches, or biodegradable materials may be included when necessary.

Sustainable Goals:

• As of mid-2022, our partners are transitioning to packaging with 90-100% PCR plastic for apparel products, further reducing the reliance on virgin materials.
• This aligns with our broader commitment to providing eco-conscious solutions that combine durability, functionality, and environmental care.

By choosing Jelly Kvlt, you are not only embracing a cosmic style but also supporting practices that protect the planet.

At Jelly Kvlt, we want your experience with our cosmic products to be perfect. If you're not entirely satisfied with your purchase, or if you encounter any issues covered by our 2-Year European Warranty, we’re here to assist you.

30-Day Return Policy

You have 30 days after receiving your item to request a return. The item must be in its original condition—unworn, unused, with tags, and in its original packaging. Please keep your receipt or proof of purchase for verification.

How Do I Start a Return?

To initiate a return, contact us at info@jellykvlt.com. Once your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Returns without prior authorization will not be accepted.

For any questions about the return process, feel free to reach out to us.

Damages, Issues, and 2-Year Warranty

Please inspect your order upon arrival and contact us immediately if you receive a defective, damaged, or incorrect item.
If your product has a defect or issue covered under our 2-Year European Warranty, you are eligible for a repair, replacement, or refund. To learn more, please refer to the 2-Year Warranty Section bellow.

Exceptions / Non-returnable Items

We cannot accept returns for:

• Custom or personalized items.
• Sale items and gift cards.

Exchanges

The quickest way to get the product you want is to return the item you have and place a new order after the return is accepted.

European Union 14-Day Cooling-Off Period

If you're in the EU, you have the right to cancel or return your order within 14 days, for any reason. The item must be in its original condition—unworn, unused, with tags, and in its original packaging.

Refunds

Once we’ve received and inspected your return, we’ll notify you whether the refund is approved. If approved, you’ll be refunded via your original payment method within 10 business days.
Please note that it may take additional time for your bank or credit card company to process and post the refund.

If it’s been more than 15 business days since your return was approved and you haven’t received your refund, contact us at info@jellykvlt.com.

Our Commitment

At Jelly Kvlt, we stand by the quality of our products with a 2-Year European Warranty. If you experience any issues, rest assured that we’re here to resolve them promptly.

For more details, visit our 2-Year Warranty Section bellow.

At Jelly Kvlt, we believe in the quality and durability of our products. In accordance with European law, all our products are covered by a 2-year legal warranty starting from the date you receive your order.

What does this cover?

The 2-year legal warranty covers any conformity defects that existed at the time of delivery, such as:

• A defective or damaged product (not caused by normal use).
• A product that does not match its description or intended use.
• Manufacturing faults or structural issues.

How do I use the warranty?

If you experience an issue with your product during this period:

1. Contact us at info@jellykvlt.com with a description of the problem and supporting photos.
2. We will review your request and guide you through a free exchange or repair, depending on the situation.
3. If no solution is possible, we will issue a full refund for your order.

Exceptions

The warranty does not cover:

• Normal wear and tear of the product.
• Damage caused by improper use or lack of maintenance.
• Defects resulting from unauthorized modifications to the product.

Our Commitment

At Jelly Kvlt, your satisfaction is our priority. We are committed to providing you with durable and cosmic products that meet the highest European standards for your peace of mind.

For any questions or assistance, feel free to reach out to us at info@jellykvlt.com.

Do you have a size guide for the leggings?
Yes, we do! Check out our Leggings and pants size guide and our body measurement guide for detailed measurements.

How to distinguish our Leggings: Full Length vs. Yoga Leggings?
Our Yoga Leggings feature a supportive triangle-shaped gusset crotch and a small inside pocket for essentials.

What are the Waist Height Varieties?

• High-Waisted Options: Includes Yoga Leggings, Yoga Capris, Leggings with Pockets, Flare Leggings, Plus Size Leggings and Compression Leggings.
• Mid-Waisted Choices: Includes Mid-Rise Leggings and Capri Leggings.

What Material Thickness and Compression Levels?

• Standard Material and Compression: Available in Mid-Rise Leggings, Capri Leggings, Yoga Leggings, Yoga Capris, and Plus Size Leggings.
• Enhanced Thickness and Mild Compression: Available in Flare Leggings and Leggings with Pockets.
• Maximum Thickness and Strong Compression: Available in Compression Leggings.

Do you have Plus Size Leggings?
Yes, we proudly offer Flare Leggings and Plus Size Leggings

What Activities are Suited for the Leggings?
Our leggings are crafted for gym workouts, yoga, leisure, power walking, running, cycling, or even work.

What are the Optimal Choices depending on Workout Intensity?

• Light Workouts: Recommended Yoga Leggings and Yoga Capri Leggings
• Hard Workouts: Recommended Compression Leggings.
• Leggings with Pockets: Recommended for carrying essentials, offering a snug fit and mild compression. Browse them here.

Do you have Strong Compression Leggings?
Yes, our Compression Leggings offer firm support with body-sculpting compression fabric.

Will the Vibrant Colors Stay After Wash?
Yes, following our care instructions ensures the vibrant colors of your leggings remain intact wash after wash.

What About the Stretching and Color Integrity?
Our leggings are crafted with a white base fabric that may reveal slightly when stretched, but this is normal and does not compromise coverage or quality.

Yes, at Jelly Kvlt, we are proud to offer inclusive sizing across our collections, with sizes available up to 6XL. While we don't have a dedicated "plus size" collection, our visitors can easily filter products by size, including 6XL, to find styles that suit them perfectly.

Some of our key pieces available in sizes up to 6XL include:

• Flare Leggings: These high-waisted leggings offer both comfort and a bold cosmic twist with their flare design, ideal for fitness or making a fashion statement.
• Hawaiian Shirts: Featuring vivid cosmic patterns, these shirts combine relaxed style with standout designs for casual outings.
• Leggings with Pockets: Practical and stylish, these high-waisted leggings include side pockets for added convenience, making them perfect for workouts or everyday wear.
• High-Waisted Leggings: A must-have, offering full coverage, stretch, and a flattering silhouette in cosmic prints.
• String Bikinis: Adjustable, body-positive bikinis designed for confidence with celestial prints.
• Unisex Comfort Hoodies & Zip Hoodies: Cozy and made from eco-friendly materials, perfect for layering up in cosmic style.
• Wide-Leg Joggers and Pants: Offering flowy movement and high-waisted support, these versatile pieces are ideal for both casual and chic settings.

These products and many more can be found in sizes up to 6XL, ensuring that all our customers can embrace their cosmic style with confidence. Check them out by filtering our collections here for 6XL options.

To ensure your Jelly Kvlt garments continue to look celestial, we recommend the following care practices:

• Washing: Machine wash cold with similar colors. Avoid using bleach.
• Preparation: Turn your apparel inside out before washing.
• Drying: Air dry or tumble dry on the lowest heat setting.
• Avoiding Damage: Be mindful of rough surfaces and sharp objects.

Thank you for choosing Jelly Kvlt. These steps help extend the life of your apparel and protect our cosmic playground.

UPF, or Ultraviolet Protection Factor, is a rating system that measures the amount of UV radiation that can penetrate fabric and reach your skin. A higher UPF rating indicates better protection. For example, a UPF 50+ rating means that only 1/50th (or 2%) of the sun's UV rays can pass through the fabric, effectively blocking 98% of harmful UV radiation.

Jelly Kvlt products are designed with your safety in mind, featuring various UPF levels for superior UV protection. Our activewear includes items with UPF 50+, ensuring your skin stays safe during outdoor activities by blocking 98% of harmful UV rays. Check individual product descriptions for specific UPF ratings to choose the best protection for your needs while enjoying our stylish and functional designs.

For more information about UPF classifications and standards, visit the Skin Cancer Foundation and MD Anderson Cancer Center​.

The OEKO-TEX 100 Standard is a globally recognized certification system for textiles, testing them for harmful substances to ensure safety and quality. Here are the key points about this certification:

Certification Scope: The OEKO-TEX 100 Standard certifies textiles and textile products at all stages of production, including raw materials, intermediate products, and end products.

Harmful Substances Testing: This certification ensures that textiles are free from harmful substances. The tests include checks for:

• Legally banned and controlled substances.
• Chemicals known to be harmful to health but not yet regulated.
• Parameters for health care.

Product Classes: The certification has four product classes, based on the intended use of the textile:

• Class I: Textiles and textile toys for babies and toddlers up to three years old (most stringent requirements).
• Class II: Textiles used close to the skin (e.g., underwear, bed linen, T-shirts).
• Class III: Textiles used away from the skin (e.g., jackets, coats).
• Class IV: Furnishing materials (e.g., curtains, upholstery fabrics).

Independent Testing: Products are tested and certified by independent OEKO-TEX partner institutes, ensuring impartiality and reliability.

Annual Renewal: Certification must be renewed annually, ensuring that products continue to meet stringent criteria.

Consumer Confidence: The OEKO-TEX 100 Standard label provides consumers with confidence that the textiles they are purchasing are safe for their health and free from harmful chemicals.

Summary: The OEKO-TEX 100 Standard certification is a mark of safety and environmental responsibility, indicating that textiles have been tested and verified to be free from harmful substances.

Cosmic Kredits is Jelly Kvlt's unique rewards program designed to appreciate and reward our loyal customers. As part of this program, every purchase and engagement with Jelly Kvlt earns you Cosmic Kredits, which can be redeemed for discounts, special offers, and exclusive products. Here's how you can earn and use Cosmic Kredits:

How to Earn Cosmic Kredits:

• Purchases: Earn Cosmic Kredits with every purchase you make. The more you shop, the more you earn!
• Reviews: Leave a review on our products to gain additional Kredits. Your feedback helps us improve and helps others in the community.
• Social Shares: Share your Jelly Kvlt purchases on social media and tag us to earn extra Kredits. We love seeing our products in action!

Benefits of Cosmic Kredits:

• Discounts: Redeem your Cosmic Kredits for discounts on future purchases, making your next cosmic adventure even more affordable.
• Exclusive Offers: Get access to special offers and products available only to members of our Cosmic Kredits program.
• Priority Access: Enjoy early access to new collections and exclusive sales, ensuring you get the first pick of our latest designs.

Join the Jelly Kvlt family today and start earning Cosmic Kredits with every step of your journey through our cosmic collections.

Joining the Jelly Kvlt newsletter means diving into our cosmic universe and enjoying numerous exclusive benefits:

1. 10% off your first order: Sign up and receive a promo code to make your first purchase with style.
2. Stay updated on new collections: Be the first to discover our latest collections and special promotions.
3. Access to exclusive offers: We regularly share promotional offers reserved for our subscribers.

Sign up today to enjoy privileged access to the Jelly Kvlt universe and embrace your cosmic style with unique perks!

Our Journey
Jelly Kvlt started in Belgium, born from a passion for unique artistic expression and a transition from poster art to bespoke apparel design. Our founder's journey reflects a desire to bring artistic ideas to life, creating clothing that resonates with like-minded souls.

Our Essence
At the heart of Jelly Kvlt are the values: Cosmic, Unique, Artistic, Sustainable, and Expressive. These principles guide our branding, ensuring every piece we create embodies our signature essence.

Our Mission
We strive to offer exclusive Jelly Kvlt designs – a blend of cosmic allure and unique patterns. Our mission is to dress the world in apparel as expressive and individual as those who wear it.

Our Commitment to Sustainability
Eco-friendliness is core to our philosophy. We make conscious decisions to benefit the planet, using eco-friendly materials and selecting suppliers who share our environmental values. We prioritize European suppliers, followed by those in the US and worldwide, always focusing on sustainability.

Our Vision for the Future
As we grow, we aim to expand our catalog, partner with better providers, and eventually open a physical store. Our focus remains on steady growth, quality, and sustainability.

Our Inspiration
The name Jelly Kvlt is inspired by "Cosmic Jellyfishes From Outer Space," symbolizing ethereal beauty and cosmic mystery. Our designs aim to captivate and inspire, much like the mesmerizing dance of jellyfish.

Join us as we explore the cosmos through fashion, creating wearable art that stands out and stands up for the planet. With Jelly Kvlt, express your individuality, embrace your cosmic charm, and step into a world where fashion and sustainability coexist beautifully.