Frequently Asked Questions

FAQ

Apparel

Do you have a size guide for the leggings?
Yes, we do! Check out our Leggings and pants size guide and our body measurement guide for detailed measurements.

How to distinguish our Leggings: Full Length vs. Yoga Leggings?
Our Yoga Leggings feature a supportive triangle-shaped gusset crotch and a small inside pocket for essentials.

What are the Waist Height Varieties?

What Material Thickness and Compression Levels?

Do you have Plus Size Leggings?
Yes, we proudly offer Flare Leggings and Plus Size Leggings

What Activities are Suited for the Leggings?
Our leggings are crafted for gym workouts, yoga, leisure, power walking, running, cycling, or even work.

What are the Optimal Choices depending on Workout Intensity?

Do you have Strong Compression Leggings?
Yes, our Compression Leggings offer firm support with body-sculpting compression fabric.

Will the Vibrant Colors Stay After Wash?
Yes, following our care instructions ensures the vibrant colors of your leggings remain intact wash after wash.

What About the Stretching and Color Integrity?
Our leggings are crafted with a white base fabric that may reveal slightly when stretched, but this is normal and does not compromise coverage or quality.

Care

To ensure your Jelly Kvlt garments continue to look celestial, we recommend the following care practices:

  • Washing: Machine wash cold with similar colors. Avoid using bleach.
  • Preparation: Turn your apparel inside out before washing.
  • Drying: Air dry or tumble dry on the lowest heat setting.
  • Avoiding Damage: Be mindful of rough surfaces and sharp objects.

Thank you for choosing Jelly Kvlt. These steps help extend the life of your apparel and protect our cosmic playground.

Production & Shipping Times

How long does it take to create my Jelly Kvlt™ gear?
Production Times: Every piece from Jelly Kvlt™ is a fragment of the cosmos, handcrafted and printed just for you upon order. Our creation process takes about 2-7 business days to bring your chosen universe into existence before it embarks on its journey to you. Most cosmic creations are conjured and dispatched within 4 business days, making every piece as unique as its wearer.

When will my cosmic cargo arrive?
Shipping Times: Once your order has been crafted by the celestial artisans at Jelly Kvlt™, it’s ready to traverse the stars to reach your doorstep. The voyage time varies by destination:

  • Europe: Glide through the galaxy in 3-10 business days.
  • USA: Meteoric delivery in 3-5 business days.
  • United Kingdom: Navigate the nebulae in 8-12 business days.
  • Canada: Cosmic journey of 6-15 business days.
  • Australia: Stellar travel in 10-15 business days.
  • Worldwide: Universal exploration in 10-20 business days.

What about interstellar anomalies?
Please note, while we aim for light-speed delivery, the cosmos can be unpredictable. Delivery times might extend due to customs delays, intergalactic holidays, weekends, and other unforeseen space storms, especially during the holiday season when the postal service galaxies are particularly busy.

Holiday Season Notice: While we harness the power of the cosmos to ensure timely delivery, the holiday season can sometimes slow down our spacecraft. Thanks to increased shipping volumes, your order might take a bit longer to arrive than estimated. We appreciate your patience as we navigate these busy cosmic currents together. Thank you for choosing Jelly Kvlt™ for your interstellar fashion needs. We're excited to have you aboard this galactic journey!

Return Policy

We have a 30-day return policy. To be eligible, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Contact us at info@jellykvlt.be to start a return.

Damages and Issues: Contact us immediately if the item is defective, damaged, or if you receive the wrong item.

Exceptions / Non-Returnable Items: Custom products, personal care goods, hazardous materials, sale items, and gift cards cannot be returned.

Exchanges: Return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14-Day Cooling Off Period: You have the right to cancel or return your order within 14 days for any reason. The item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

Refunds: We will notify you once we’ve received and inspected your return. If approved, you’ll be refunded on your original payment method within 10 business days. If more than 15 business days have passed, contact us at info@jellykvlt.be.

What is the UPF rating on Jelly Kvlt products?

UPF, or Ultraviolet Protection Factor, is a rating system that measures the amount of UV radiation that can penetrate fabric and reach your skin. A higher UPF rating indicates better protection. For example, a UPF 50+ rating means that only 1/50th (or 2%) of the sun's UV rays can pass through the fabric, effectively blocking 98% of harmful UV radiation.

Jelly Kvlt products are designed with your safety in mind, featuring various UPF levels for superior UV protection. Our activewear includes items with UPF 50+, ensuring your skin stays safe during outdoor activities by blocking 98% of harmful UV rays. Check individual product descriptions for specific UPF ratings to choose the best protection for your needs while enjoying our stylish and functional designs.

For more information about UPF classifications and standards, visit the Skin Cancer Foundation and MD Anderson Cancer Center​.

What is the OEKO-TEX 100 Standard Certification?

The OEKO-TEX 100 Standard is a globally recognized certification system for textiles, testing them for harmful substances to ensure safety and quality. Here are the key points about this certification:

Certification Scope: The OEKO-TEX 100 Standard certifies textiles and textile products at all stages of production, including raw materials, intermediate products, and end products.

Harmful Substances Testing: This certification ensures that textiles are free from harmful substances. The tests include checks for:

  • Legally banned and controlled substances.
  • Chemicals known to be harmful to health but not yet regulated.
  • Parameters for health care.

Product Classes: The certification has four product classes, based on the intended use of the textile:

  • Class I: Textiles and textile toys for babies and toddlers up to three years old (most stringent requirements).
  • Class II: Textiles used close to the skin (e.g., underwear, bed linen, T-shirts).
  • Class III: Textiles used away from the skin (e.g., jackets, coats).
  • Class IV: Furnishing materials (e.g., curtains, upholstery fabrics).

Independent Testing: Products are tested and certified by independent OEKO-TEX partner institutes, ensuring impartiality and reliability.

Annual Renewal: Certification must be renewed annually, ensuring that products continue to meet stringent criteria.

Consumer Confidence: The OEKO-TEX 100 Standard label provides consumers with confidence that the textiles they are purchasing are safe for their health and free from harmful chemicals.

Summary: The OEKO-TEX 100 Standard certification is a mark of safety and environmental responsibility, indicating that textiles have been tested and verified to be free from harmful substances.

Reward Program : The Jelly Kvlt

Cosmic Kredits is Jelly Kvlt's unique rewards program designed to appreciate and reward our loyal customers. As part of this program, every purchase and engagement with Jelly Kvlt earns you Cosmic Kredits, which can be redeemed for discounts, special offers, and exclusive products. Here's how you can earn and use Cosmic Kredits:

How to Earn Cosmic Kredits:

  • Purchases: Earn Cosmic Kredits with every purchase you make. The more you shop, the more you earn!
  • Reviews: Leave a review on our products to gain additional Kredits. Your feedback helps us improve and helps others in the community.
  • Social Shares: Share your Jelly Kvlt purchases on social media and tag us to earn extra Kredits. We love seeing our products in action!

Benefits of Cosmic Kredits:

  • Discounts: Redeem your Cosmic Kredits for discounts on future purchases, making your next cosmic adventure even more affordable.
  • Exclusive Offers: Get access to special offers and products available only to members of our Cosmic Kredits program.
  • Priority Access: Enjoy early access to new collections and exclusive sales, ensuring you get the first pick of our latest designs.

Join the Jelly Kvlt family today and start earning Cosmic Kredits with every step of your journey through our cosmic collections.

About Jelly Kvlt

Our Journey
Jelly Kvlt started in Belgium, born from a passion for unique artistic expression and a transition from poster art to bespoke apparel design. Our founder's journey reflects a desire to bring artistic ideas to life, creating clothing that resonates with like-minded souls.

Our Essence
At the heart of Jelly Kvlt are the values: Cosmic, Unique, Artistic, Sustainable, and Expressive. These principles guide our branding, ensuring every piece we create embodies our signature essence.

Our Mission
We strive to offer exclusive Jelly Kvlt designs – a blend of cosmic allure and unique patterns. Our mission is to dress the world in apparel as expressive and individual as those who wear it.

Our Commitment to Sustainability
Eco-friendliness is core to our philosophy. We make conscious decisions to benefit the planet, using eco-friendly materials and selecting suppliers who share our environmental values. We prioritize European suppliers, followed by those in the US and worldwide, always focusing on sustainability.

Our Vision for the Future
As we grow, we aim to expand our catalog, partner with better providers, and eventually open a physical store. Our focus remains on steady growth, quality, and sustainability.

Our Inspiration
The name Jelly Kvlt is inspired by "Cosmic Jellyfishes From Outer Space," symbolizing ethereal beauty and cosmic mystery. Our designs aim to captivate and inspire, much like the mesmerizing dance of jellyfish.

Join us as we explore the cosmos through fashion, creating wearable art that stands out and stands up for the planet. With Jelly Kvlt, express your individuality, embrace your cosmic charm, and step into a world where fashion and sustainability coexist beautifully.